Support

Paradise Sweepstakes Casino

At Paradise Sweepstakes Casino, we understand that quick and helpful support can make all the difference in your gaming experience. Our dedicated support team is ready to assist you with any questions or concerns you might have about your account, transactions, or gameplay.

Live Chat Support

Our most popular support option is our live chat service, available directly on our website. Our team of support agents is ready to help you in real-time with immediate assistance for urgent matters. Whether you need help with a deposit using your Visa or MasterCard, have questions about our 20% Cashback offer, or need guidance on playing Sweet Bonanza 1000 Slots, our chat support team is just a click away.

Live chat support is available 24/7, with typical response times under 2 minutes, ensuring you never have to wait long for assistance.

Email Support

For less urgent matters or more detailed inquiries, you can reach our support team via email at support@paradisesweepstakes.com. Our email support team typically responds within 4-6 hours, providing thorough answers to your questions.

Email support is ideal for:

Self-Help Resources

Before contacting our support team, you might find answers to common questions in our comprehensive Help Center. We've compiled detailed guides and FAQs covering:

  • Account management
  • Deposit and withdrawal processes using Visa and MasterCard
  • How to claim your 20% Cashback bonus
  • Game rules and strategies for popular Pragmatic Play titles
  • Technical troubleshooting for common issues

Our Help Center is available 24/7 and is regularly updated with new information to help you resolve issues quickly on your own.

Support Team Expertise

Our support agents undergo extensive training on all aspects of Paradise Sweepstakes Casino. They're knowledgeable about our full game library, including popular titles like Sweet Bonanza 1000 Slots with its Tumble Feature and Free Spins Round, 5 Lions Megaways Slots with its 117,649 ways to win, and the exciting Money Respin Feature in Wolf Gold Slots.

Each support team member is also fully versed in our payment systems, bonus terms, and account security protocols to provide comprehensive assistance for any situation.

Commitment to Player Satisfaction

At Paradise Sweepstakes Casino, we measure our success by your satisfaction. Our support team is committed to resolving your issues promptly and effectively. We regularly review our support processes and customer feedback to improve our service quality.

We understand that gaming should be enjoyable, and part of that enjoyment comes from knowing help is always available when you need it. Whether you're a new player exploring our welcome offers or a regular enjoying our Pragmatic Play game selection, our support team is here to ensure your experience is smooth and enjoyable.

Remember, your feedback helps us improve, so don't hesitate to share your thoughts with our support team about your experience with Paradise Sweepstakes Casino.